Preventing and bouncing back from store incidents
You can now view details regarding customer complaints and incidents attributed to your restaurant, via the ‘Feedback’ tile on your GrabMerchant App:
Do not be discouraged—use this information to help improve your store’s quality and service, to deliver better customer experiences, and to steer your business in the right direction!
Food safety recommendations for F&B outlets.
Does your team a refresher on food handling? Or just want to be safe and not sorry? Here are some helpful videos that you can share around to make sure everyone’s handling food safely.
Practice personal hygiene
Prepare and cook food safely
Safely buying and storing food
Prevent food contamination
Get to know what went wrong…
1
Tap on Feedback on your home screen. (Cashiers can access Feedback through the More tab).
Keep track of your incidents here.
Have more questions?
In This Article
Food safety recommendations for F&B outlets.
Practice personal hygiene
Prepare and cook food safely
Safely buying and storing food
Prevent food contamination
Get to know what went wrong…...
Keep track of your incidents here.
Have more questions?