Customer feedback and reviews of your store received after 12 October 2021 are now visible to the public, on the Grab App. Customer feedback and reviews are of the utmost importance to both you and your customers—they can help grow your business by boosting sales, let potential customers know what to expect, and inform you on how to improve customer experience for better relationship management.
Explore more ways to learn about your consumers, and how to keep them coming back for more.
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