GrabFood Dine Out Deals allows users to discover new and exciting dining destinations. Read more>>

Tap on Grab to attract consumers to your outlet with Dine Out Deals

Running a delivery and in-store business can feel like juggling a lot of balls at once. Keeping menus consistent across platforms, managing orders from different channels, and tracking sales can quickly become overwhelming. That's where the magic of Point of Sale (POS) integration steps in – connecting all your systems to work together seamlessly.

Supercharge Your Business: The Power of POS Integration

Starting 25 December 2024, the Ministry of Domestic Trade and Cost of Living (KPDN) requires merchants to submit product certifications under the Consumer Protection (Electronic Trade Transactions) Regulations 2024.

Submission of Certification for Consumer Protection (Electronic Trade Transactions) Regulations 2024

Attention GrabFood merchants! GX Business Banking is offering exclusive rewards that can boost your business’s profitability and efficiency. By signing up to GX Business Banking, you unlock these rewards designed specifically for Grab merchants who are sole proprietors.

Unlock Exclusive Grab rewards with GX Business Banking

A Merchant’s Guide to Launching Dine Out Deals

Dine Out Deals: From Setup to Success

This blog is to inform Grab Merchants of an important steps to setup Dine Out Instant Deals and redemption tutorial.

[REDEMPTION TUTORIAL] Dine Out Instant Deals

This article is our tips & tricks and easy steps that you can apply to your menu via Merchant Menu Editor on the GrabMerchant App.


The Importance of a Good Menu

Step up your promotional offering to consumers by participating in our monthly ‘HOTDEALS’.

HOTDEALS Campaign

Manage your cash flow better with affordable business financing.

Take your business to new heights with Grab Biz Financing-i

You can now create your first ad with GrabFood Self-Serve Ads! Click to see more for ways to create your ads in under 3 mins.

Watch Your Sales Grow By Creating GrabFood Self-Serve Ads Today!

No one likes long queues and wait times. Also, the faster you can serve your customers, the happier they will be! Click here to learn more.

Improve Efficiency and Reduce Customer Waiting Time

It's always the little things that can make or break one's experience. A common issue faced by our merchant-partners is forgetting to update operating hours and updating item availability.

3 Important Reasons to Update Your Store Information

Do you know the difference between cross-selling, upselling and suggestive selling? Learn how these techniques can increase your sales.

3 Selling Techniques to Increase Sales

Which vegetarian ingredients are gaining popularity? Learn how to capitalise on the meatless trend, and as an added benefit, lower your costs.

Grow Your Customer Base by Offering Meatless Options

Sometimes, all it takes is the slightest nudge for consumers to try something from your restaurant. One way to turn consumers’ menu browsing habits into sales is by having a menu that looks good and is easy to navigate.

Better menu, better sales, in just 4 steps

Online is where you can reach out to a whole world of potential consumers easily.
Here’s how you can use social media to connect with consumers and get them to buy from your restaurant.

Grow your business through social media

Promotions attract attention from potential consumers, but can you make sure they’ll bring in the sales you want? Here are some tips to help you get the most out of your promos.

Promos 101: How to get the most out of your promos

We understand that managing and disposing your used cooking oil can be a burden on your business’ operating costs.  That’s why we’ve partnered with FatHopes Energy to help your business dispose of your waste cooking oil while earning some cash.

Save the earth and earn cash. Sell your used cooking oil today!

Login Troubleshooting Guide

Grab Merchant Support: Frequently Asked Questions (FAQ)

Marketing Manager

Help Centre Directory

A Step-by-Step Guide to Login

Getting Your Payment Report 

Setting Up Your Store

Build your menu or catalogue (and your business)

Stop guessing and start mining insights to grow your business

Setting different store access levels for each employee

Managing Self Pick-up Orders and Scheduled Orders

Dealing with GrabFood, GrabMart, and GrabPay returns and refunds

Issues with orders? Chat with customers directly

Contactless Scan to Order for dine-in – how and why

Keep track of orders by marking them as 'Ready’

Store reviews can help grow your business. Here's how

Preventing and bouncing back from store incidents

Grow your business through ads, promos and campaigns

Making checkout quicker for your customers with GrabPay

Set-up your storefront for GrabPay with these easy steps

Entice customers with easy GrabPay & PayLater checkouts

Create an online store for your business, with ease

Say hello to the new GrabMerchant website—guides, inspiration, tips, news; everything on running a business on Grab. Click here to get started.

GrabMerchant Hub | Malaysia | Grab MY

Get business loans up to RM150,000 in minutes with GX Business Banking!

Select "Go to Portal" to access Portal and manage your stores remotely.

Select "Go to GrabMerchant App" to manage your store.

Help & Support

Uncover the latest trends, tips, and tricks to grow your sales and profits. Your one-stop centre for essential info and resources to build a thriving Grab business.

GrabMerchant Malaysia

Uncover the latest trends, tips, and tricks to grow your sales and profits. Your one-stop centre for essential info and resources to build a thriving Grab business.

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