This blog is to inform Grab Merchants of an important steps to setup Dine Out Instant Deals and redemption tutorial.

[REDEMPTION TUTORIAL] Dine Out Instant Deals

This article is our tips & tricks and easy steps that you can apply to your menu via Merchant Menu Editor on the GrabMerchant App.


The Importance of a Good Menu

Step up your promotional offering to consumers by participating in our monthly ‘HOTDEALS’.

HOTDEALS Campaign

Manage your cash flow better with affordable business financing.

Take your business to new heights with Grab Biz Financing-i

You can now create your first ad with GrabFood Self-Serve Ads! Click to see more for ways to create your ads in under 3 mins.

Watch Your Sales Grow By Creating GrabFood Self-Serve Ads Today!

No one likes long queues and wait times. Also, the faster you can serve your customers, the happier they will be! Click here to learn more.

Improve Efficiency and Reduce Customer Waiting Time

It's always the little things that can make or break one's experience. A common issue faced by our merchant-partners is forgetting to update operating hours and updating item availability.

3 Important Reasons to Update Your Store Information

Do you know the difference between cross-selling, upselling and suggestive selling? Learn how these techniques can increase your sales.

3 Selling Techniques to Increase Sales

Which vegetarian ingredients are gaining popularity? Learn how to capitalise on the meatless trend, and as an added benefit, lower your costs.

Grow Your Customer Base by Offering Meatless Options

Sometimes, all it takes is the slightest nudge for consumers to try something from your restaurant. One way to turn consumers’ menu browsing habits into sales is by having a menu that looks good and is easy to navigate.

Better menu, better sales, in just 4 steps

Online is where you can reach out to a whole world of potential consumers easily.
Here’s how you can use social media to connect with consumers and get them to buy from your restaurant.

Grow your business through social media

Promotions attract attention from potential consumers, but can you make sure they’ll bring in the sales you want? Here are some tips to help you get the most out of your promos.

Promos 101: How to get the most out of your promos

We understand that managing and disposing your used cooking oil can be a burden on your business’ operating costs.  That’s why we’ve partnered with FatHopes Energy to help your business dispose of your waste cooking oil while earning some cash.

Save the earth and earn cash. Sell your used cooking oil today!

Marketing Manager

Help Centre Directory

A Step-by-Step Guide to Login

Getting Your Payment Report 

Setting Up Your Store

Build your menu or catalogue (and your business)

Operations made easier, with an order management device

Stop guessing and start mining insights to grow your business

Setting different store access levels for each employee

Managing Self Pick-up Orders and Scheduled Orders

Dealing with GrabFood, GrabMart, and GrabPay returns and refunds

Issues with orders? Chat with customers directly

Contactless Scan to Order for dine-in – how and why

Keep track of orders by marking them as 'Ready’

Store reviews can help grow your business. Here's how

Preventing and bouncing back from store incidents

Grow your business through ads, promos and campaigns

Making checkout quicker for your customers with GrabPay

Set-up your storefront for GrabPay with these easy steps

Entice customers with easy GrabPay & PayLater checkouts

Create an online store for your business, with ease

Say hello to the new GrabMerchant website—guides, inspiration, tips, news; everything on running a business on Grab. Click here to get started.

GrabMerchant | Grab MY

Select "Go to Portal" to access Portal and manage your stores remotely.

Select "Go to GrabMerchant App" to manage your store.

Help & Support

Uncover the latest trends, tips, and tricks to grow your sales and profits. Your one-stop centre for essential info and resources to build a thriving Grab business.

The future of business growth is here

Uncover the latest trends, tips, and tricks to grow your sales and profits. Your one-stop centre for essential info and resources to build a thriving Grab business.

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