As merchant partners under GrabFood, ensuring the safety and quality of the food that you deliver to your consumers is of utmost importance. GrabFood has observed some key food hygiene issues that need to be addressed in order to provide the best possible service to our consumers.

The following areas are our focus for improvement:
⁠Food Contamination | Under/Overcooked Animal Products | Spoiled Food

Food contamination is a major issue that can lead to foodborne illnesses. It is crucial to maintain proper food handling and storage practices to prevent cross-contamination of raw and cooked foods.

At GrabFood, our ultimate goal is to ensure that our consumers receive safe and high-quality food every time they order. To achieve this, we aim to:

• Ensure that only high-quality and safe food is delivered to our consumers, so that they can enjoy the food in its best condition.
• Enhance consumer satisfaction and improve the ratings of our merchant partners under GrabFood.
• Strengthen our consumers’ confidence and trust in all our merchant partners.

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