It's always the little things that can make or break one's experience. A common issue faced by our merchant-partners is forgetting to update operating hours and updating item availability.

Here are 3 examples of potential incidents that may occur if your store information is not updated regularly.

The driver-partner arrives at your store to find that it's closed! Besides losing orders, you may have also lost customers who aren't happy with your lack of service.
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⁠💡 Pro tip: Keep your store hours updated using the GrabMerchant App. You can even schedule Special Hours up to 3 months ahead! Learn how to set it up here. --> "Managing Your Store with Pause or Busy Mode"

No one likes getting lost. Save time for your customers and driver-partners by ensuring that your store can be located in popular navigation apps.

⁠💡 Pro tip: Finetune your store entrance location by adjusting your location on the map in the GrabMerchant App! Learn more here.

Have a popular item that has sold out? Prevent order cancellations by keeping your item availability up to date in the GrabMerchant App.

⁠💡 Pro tip: Need to contact a customer to edit or cancel their order? Learn more here. --> "Getting in Touch with Your Customers"
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⁠We hope these tips will help you run your business more efficiently. Discover more store management tips here!