Ready to grow with us?
At Grab, we understand that running a business comes with its own set of challenges. Whether you are a new entrepreneur or a business veteran, you dont' need to face it alone. Grab has created a Merchant Community for you: Grab Merchant Connect. This community aims to bring together our fellow Grab merchants together to share your real experiences, exchange ideas, and get first dips on Grab's newest product/feature launches.
Indicate your interest to join Grab Merchant Connect below:
Join in WhatsApp: Fill up this form here
Join on Facebook: Join our Facebook Group here
What's in it for you?
Our community is built around three beliefs: Connect, Learn, Grow
Connect: Growth is stronger when merchants have a network of peers.
Learn: Real merchant experiences can provide practical, relevant inspiration.
Grow: Shared knowledge and new ideas can help merchants move their businesses forward.
Bonus! Lookout for rewards when you participate in fun community activities like quizzes, fun facts, and quick polls along the way.
Every week, we spark fresh discussions on our Facebook and WhatsApp community group. You share, you learn, you connect, at your own pace. Some weeks bring special activities to keep things fun and rewarding. Below is our community’s pre-planned programme calendar, for you to know what's coming and jump into the conversations that you are interested in.
Programme Calendar: August to December
Kicking off the week of 17 August, here's the roadmap of monthly themes:
Dates | Theme | What we’ll focus and explore together |
17 to 23 Aug | People & Leadership | Launch & Onboarding: Real Lessons From Our First Staff Mistakes |
24 Aug to 13 Sep | People & Leadership | Beating the labour crunch, motivating staff through peak rushes, rapid onboarding, cross-training, and growing your team into leaders. |
14 Sep to 11 Oct | Back-of-House Mastery | Preparation hacks, space optimisation, portion control, supplier negotiation, kitchen flow, and profit-protecting workflows that cut waste. |
12 Oct to 8 Nov | The Modern Customer | Balancing walk-ins and delivery, turning first-timers into regulars, elevating packaging and branding, and winning back diners after a slip. |
9 Nov to 6 Dec | Future-Proofing & Tech | Smart, budget-friendly tools, from Kitchen Display Systems to WhatsApp automation and using sales data to forecast prep. |
Beyond the screen: Meet in person 🤝
We also organize in-person events and meet-ups for the community members to network with each other and meet the Grab Team for free business consultations, such as:
- GrabAcademy workshops for training & upskilling- Find out more here
- GrabMerchant In Your Neighbourhood- Find out more here
Slots are limited for these events and we advise merchants to sign up early to secure a seat. Join the community here to get first updates whenever there is an upcoming event.
Let's grow as a community together!