At Grab, we understand that running a business comes with its own set of challenges. We created an online Merchant Community known as Grab Merchant Connect on Facebook and WhatsApp to bring together a network of business owners like yourself to share real experiences, exchange ideas, and discover practical ways to grow. Come Join!

Join the Merchant Community: Your Growth Circle

Tips to stay safe & secure from potential scam attempts

Stay vigilant & safeguard your business from scams

With Deliveroo exiting the Singapore market, we know this may be an uncertain period for many merchants. If you were previously on Deliveroo and are considering joining Grab, we’re here to support you.

Want to Onboard on Grab?

Get recognised and earn rewards with the new Top Service Programme. Maintain great service to unlock badges, free Ad Credits and more visibility

Top Service Programme

GrowNow is Grab’s merchant programme built to help you learn, grow, and succeed with the help of our marketing tools. Whether you’re just starting with Ads or looking to increase orders, reach new consumers, and improve your visibility, GrowNow helps you move forward with confidence; meeting every business where they are, no matter big or small. 

GrowNow Programme

Stay up to date with latest alerts and important announcements

No middlemen, no waiting. Just a quick chat and fast resolution with consumer initiated chat

Resolve order issues directly with your consumers

Try out the AI Assistant today

Spot issues early, avoid repeat mistakes & get AI coaching tips


Get your AI Summary today

Five operational stages to prevent Missing Item and Wrong Item incidents and protect customer experience.

Reducing Missing & Wrong Items 

Keeping your MOR updates accurate helps the platform better reflect your operations, improve order handling, and ensure fair outcomes across compensation and performance metrics.

Understanding the importance of Mark Order Ready (MOR)

Stay in the loop with our newest features

Empower yourself with the latest industry trends, quick business tips, and get inspired by merchant success stories. Click here to begin.

Blog — GrabMerchant | Grab SG

Looking for the Merchant Portal? Simply click "Go to Portal" below to log in

Select "Go to Portal" to access Portal and manage your stores remotely.

Select "Go to GrabMerchant App" to manage your store.

Stay updated with all the latest happenings here!

Latest Happenings