Running a busy restaurant means juggling reservations, seating, staff coordination, and guest communication all at once. ChopeBook and ChopeCloud bring everything together in one system so your team can work efficiently, deliver smooth service, and make smarter operational decisions.
Manage reservations with ease
See every reservation in one place; from your website, Chope, Grab, or other platforms. ChopeBook and ChopeCloud consolidate all bookings into a single dashboard, so you can easily manage seatings, handle walk-ins, and reduce waiting times with a simple floor plan and drag-and-drop interface.
Your restaurant’s availability will be surfaced across top discovery platforms including Google, Grab, Michelin, CTrip, DianPing, Kris+, and TripAdvisor, putting your tables in front of millions of diners. Every confirmed booking from these channels flows seamlessly into your Chope system, helping you fill your seats efficiently without manual tracking.
Reduce no-shows and improve diner communication
No-shows can disrupt operations and lead to wasted effort. ChopeBook and ChopeCloud help you prevent this with automated reminders and deposits that have been shown to reduce no-show rates by up to 67%.
Automated pre- and post-dining messages keep diners informed, reduce last-minute cancellations, and ensure smoother dining flow. You can also enable upfront payments or deposits to secure reservations and better plan kitchen prep and inventory.
Connect Front and Back of House
Chope integrates seamlessly with your existing systems, connecting your front-of-house and kitchen operations. Orders, table statuses, and guest preferences are updated automatically, ensuring the whole team stays aligned.
With access to real-time diner notes and preferences, your staff can personalise service while reducing communication errors between servers and the kitchen.
Stay in control
With ChopeCloud, your operations are always at your fingertips. Managers can view and adjust reservations, track performance, and monitor daily activity in real time, whether they’re in the restaurant or on the go.
ChopeCloud keeps all data synced across desktop and mobile devices, allowing your team to stay agile and responsive, even during peak hours.
Make Smarter Business Decisions
Every interaction becomes an insight with ChopeCloud. Access analytics that reveal diner trends, reservation patterns, and staff performance to help you forecast demand and optimise your operations.
Use data-driven insights to identify your top diners, understand booking behaviour, and refine your staffing schedules to improve service quality.
ChopeBook and ChopeCloud also integrate seamlessly with ChopeQueues and ChopeVoice, creating a fully connected reservation and communication system. From managing high-volume bookings to handling phone reservations, everything works together to help your restaurant run more smoothly. Click here to find out more about ChopeVoice and ChopeQueues.
With over 1.2 million diners using Chope every month and a decade of experience seating over 100 million diners, Chope understands the industry inside out. Together with Grab’s leadership in mobility, delivery, and e-wallet services, our connected ecosystem ensures your restaurant runs efficiently while reaching more diners than ever before.
Click here to enquire about Grab's in-store solutions to grow your business.