GrabMerchant Portal is just a click away

GrabMerchant Portal is just a click awaySelect "Go to Portal" to access Portal and manage your stores remotely.

Explore the GrabMerchant App

Explore the GrabMerchant AppSelect "Go to GrabMerchant App" to manage your store.

Step 2: Managing Refunds

You can initiate a refund for any transaction using GrabPay payment, up to 90 days from the date of payment.

Via the GrabMerchant app (If you are using a physical QR)

Via the GrabMerchant Portal (If you are using a physical QR and an Online Merchant)

Via Third-Party Terminals and Payment Gateways

Ready to move to the next step of your onboarding?

In This Article

Ready to move to the next step of your onboarding?

Forward Together

G-02 Ground Floor, Block A,
Axis Business Campus,
No 13A & 13B Jalan 225,
Section 51A, Petaling Jaya,
46100 Selangor

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