GrabFood

GrabMart

GrabPay

Step 1: GrabMerchant Code of Conduct

Step 2: Overview of Grab Merchant App and How to set up your Account

Step 3: Create and Manage your Grab Menu

Step 4: Managing your Store & Orders

Step 5: Guide to Grab Order Fulfillment

Step 6: Order Cancellation 

Manage Employees with User Roles

Order Management Device

Setting Up Your Store

Live Chat with Consumers

Managing Refunds

Handling consumer feedback

Grow your business with reviews

Preventing and bouncing back from store incidents

How To Avoid Incorrect Orders

Your next {categoryTitle} steps

Looking for the Merchant Portal? Simply click "Go to Portal" below to log in

Select "Go to Portal" to access Portal and manage your stores remotely.

Select "Go to GrabMerchant App" to manage your store.

Help & Support

Effortlessly set up, grow, and manage your business with Grab. From updating your store profile to managing orders and analyzing financial reports, our step-by-step guides are here to support your journey every step of the way. Take charge and start building your success today!

Tool Tips & Tutorials

Effortlessly set up, grow, and manage your business with Grab. From updating your store profile to managing orders and analyzing financial reports, our step-by-step guides are here to support your journey every step of the way. Take charge and start building your success today!

By Business:

Step 1: GrabMerchant Code of Conduct

Your next GrabFood steps

Step 2: Overview of Grab Merchant App and How to set up your Account

Step 3: Create and Manage your Grab Menu

Step 4: Managing your Store & Orders

Help & Support

Got questions? We’ve got answers.

Forward Together