ManagingIncident-720x540.jpg

You can now view details regarding consumer's reported store incidents via the ‘

ManagingIncident-Icon-1.jpg

Do not be discouraged—use these information to help improve your store’s quality and service, to deliver better consumer experiences, and to steer your business in the right direction!

ManagingIncident-Icon-2.jpg

Get to know what went wrong…

Learn how to prevent, and more importantly, bounce back from store incidents in our GrabMerchant App guide here.

Preventing and learning from incidents — GrabMerchant | Grab MY

Looking for the Merchant Portal? Simply click "Go to Portal" below to log in

Select "Go to Portal" to access Portal and manage your stores remotely.

Select "Go to GrabMerchant App" to manage your store.

Preventing and bouncing back from store incidents

Keep track of your incidents here.

Have more questions?

Help & Support

Got questions? We’ve got answers.

Forward Together