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Consumer feedback and reviews of your store received after 12 October 2021 are now visible to the public, on the Grab App. Consumer feedback and reviews are of the utmost importance to both you and your consumers—they can help grow your business by boosting sales, let potential consumers know what to expect, and inform you on how to improve consumer experience for better relationship management.

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How reviews are reflected on the Grab App

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Viewing your store’s reviews via the GrabMerchant App

Did you know that 65% of Grab's users rely on reviews before trying a new restaurant? Learn why reviews are important for your business here.

How reviews can grow your business — GrabMerchant | Grab SG

Looking for the Merchant Portal? Simply click "Go to Portal" below to log in

Select "Go to Portal" to access Portal and manage your stores remotely.

Select "Go to GrabMerchant App" to manage your store.

Grow your business with reviews

Review customers’ feedback in your GrabMerchant App

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