Store reviews can help grow your business. Here's how

Customer feedback and reviews of your store received after 12 October 2021 are now visible to the public, on the Grab App.

Customer feedback and reviews are of the utmost importance to both you and your customers—they can help grow your business by boosting sales, let potential customers know what to expect, and inform you on how to improve customer experience for better relationship management.

Viewing your store’s reviews via the GrabMerchant App 

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Tap on Feedback on the Home tab. Please note that reviews posted from 12 October 2021 will be made public.