5 WAYS your AI Assistant can take your business to the next level

Ever feel like running a business means doing everything? Between managing orders, menus, and customer experience, it's hard to give your business the attention it deserves.


That's exactly what Merchant AI Assistant on the GrabMerchant App was built for. Explore five methods below, each with a prompt you can copy into your Merchant AI Assistant—or just click the link to load it instantly.


Image description: For manual prompting, simply open your merchant app and click the Merchant AI Assistant button or tile, then paste this prompt! 


📣 #1 Marketing & Campaigns first

Not sure which Ads, Promos, or Spotlight campaigns to run? Merchant AI Assistant reviews what's working, flags what isn't, and tells you exactly where to put your budget for better results.

MANUAL PROMPT: Which Ads, Promos, or Spotlight campaigns should I run this month, what’s underperforming, and where should I invest more budget?

Click here to evaluate your marketing efforts


🍽️ #2 Better ads start with a better menu

Merchant AI Assistant checks which items are performing, enhances your food photos or generates new ones, and helps you keep your store details up to date — so your ads are working with the best version of your store.

MANUAL PROMPT: What is my best performing menu items, what photos should I improve, and what store details should I update to make ads perform better?

Click here to optimize your store


📊 #3 Know your numbers

See your sales, customer behaviour, ratings, and cancellation trends explained in plain language. Merchant AI Assistant benchmarks you against industry data so you always know where you stand.

MANUAL PROMPT: Explain my sales, customer behavior, ratings, and cancellations in plain language, compare me with peers, and tell me where I need to improve.

Click here for your store insights


💰 #4 Finance sorted 

Your settlements, transactions, and payout details — all in one place, with any discrepancies or clawbacks flagged instantly.

MANUAL PROMPT: Review my settlements, transactions, and payouts, flag anything unusual, and explain any discrepancies or clawbacks clearly.

Click here to understand your finances


🛠️ #5 Support when you need it 

From driver wait times to employee access, Merchant AI Assistant keeps your day-to-day running smoothly. And if something goes wrong, it troubleshoots — or gets you to a real person fast.

MANUAL PROMPT: Help me troubleshoot store issues like driver wait times or employee access, explain the cause, and guide me to the fastest fix.

Click here to troubleshoot your store


Less guesswork, better results

With so many ways to grow, choosing what to focus on next matters. Merchant AI Assistant highlights what to focus on, so you don’t have to try everything. That means less guesswork, faster action, and better results - so you can spend more time growing your business 🚀


Stay up to date with the latest tips and updates on our social channels and the GrabMerchant Website.


TLDR; 

Forward Together