Logging into the GrabMerchant app or portal for the first time? Here is a step by step guide on how to do so.
1. Firstly, download the GrabMerchant app or go to merchant.grab.com/portal on your preferred browser.
- For Apple users: download it at the Apple App Store
- For Android users: download it at the Google Play Store
2. Lookout for the email title "Welcome to GrabMerchant". Use the same email address that you used to register for Grab.
3. Click "Set New Password" to set your permanent password. This will be the password you use to login to both the GrabMerchant app and portal.
Optional: use your phone number to login instead! Refer to this article on how to do so (in the "Login with phone number" dropdown).
4. Now you can login to your GrabMerchant app and portal!
For more questions, please visit our Help Centre.